AFTERCARE IS THE FUTURE OF FUNERAL CARE
From New York to New Zealand, our Certified Aftercare Specialists™ are making a powerful difference.
Aligned with the NFDA’s Pursuit of Excellence, the Certified Aftercare Specialist™ is an accredited training developed exclusively for funeral professionals.
Focused on increasing pre-need and at-need sales, the certification equips funeral professionals with the language, tools and practical methods needed to connect with their clients via a powerful approach.
Encompassing education and outreach, the high-quality program empowers funeral professionals to provide the highest standards of aftercare through their own outreach.
“I’ve never seen a group this good. It changes the conversation.”
- Practical methods from the Aftercare Solutions Manual
- How to generate positive media for your business
- How to increase pre-need and at-need sales
- How to build community connections
- How to mitigate compassion fatigue
- How to support clients
- Ready-made templates
- On-line resources
- and more!
1.05 (category A)
10.5 contact hours
*Accredited by the Academy of Professional Funeral Service Practice for 1.05 continuing education credits and 10.5 contact hours (APFSP Category A).
IMPORTANCE OF CERTIFICATION
The certification aligns with the NFDA’s Pursuit of Excellence award by helping funeral professionals to develop and execute a program or service that has a positive impact on those served. Those who earn the CAS credential are designated as funeral service professionals dedicated to investing in family and community care. It establishes credibility and expertise in the field of bereavement skills with delivery of effective, useful and quality outreach.
West Coast: Lynda Cheldelin Fell | 360-510-8590
East Coast: Linda Findlay | 315-725-6132
FALL 2020 REGISTRATION*All classes are live online.
NOV 2020 | 1.5 days
• Friday, Nov. 6 | 4-8 pm
• Saturday, Nov. 7 | 9-5 pm
WINTER 2021 REGISTRATION*All classes are live online.
OPTION 1 | AFTERNOONS
• Every Tuesday for 6 weeks
• 4 – 6 pm eastern
• Begins Jan. 12
AFTERCARE ADVISORY BOARD
The IGI Aftercare Advisory Board is composed of experienced funeral professionals who are committed to being at the forefront of the future of aftercare. The board meets quarterly to explore aftercare trends, how to establish best practices, and develop ways to put them into action that best meet the needs of the funeral industry.
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